Nearly all work or activity involves communications and interactions. Effective workplace communication is based on interpersonal, professional relationships that are developed through a keen awareness of courtesy, active listening, appropriate body language, writing, tone, questioning and empathizing. Communication is more than words used to convey
"Customers are telling businesses, 'I don't care if every member of your staff graduated with honours from Harvard, Stanford, and Wharton. I will take my business and go where I am understood and treated with respect." - Karen Boylston, former director of the Center for Creative Leadership
Leadership is the expertise that successfully rallies the troops. Unfortunately, management or leadership training programs are often cursory or even subscribe to the mistaken assumption that a strong set of technical competencies and longevity on the job are the best preparation.
Earn a lot of money and respect, influence people, make your family happy, maintain work quality, become an expert in your field and gain career advancement through sharpening
Organizations have problems, Innovation gives solutions!
The traditional approach toward organization success was entirely focused on quality and efficiency. Today, innovation has eclipsed this approach. Organization's capacity to unleash its innovation to control growth and revenues is a big corporate challenge to gain a competitive advantage in the market. Employees play a big role to bring fresh ideas to drive the company during the global economic crisis and budget constraints. Innovation keeps company to stay ahead from fierce competition, enduring demand for fast results and ever-changing global economy.